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Director, Healthcare Consulting

Location: Manhattan Beach, CA, United States
Date Posted: May 30, 2023

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Director Job Description – HIG

Alvarez & Marsal (A&M) is a premier independent global professional services firm specializing in providing turnaround management, restructuring, performance improvement and corporate advisory services.

The Healthcare Industry Group (HIG), a subsidiary of A&M, is an established leader known for delivering tangible results for healthcare c-suite executives, boards, private equity firms, investors, law firms and government agencies that are facing complex challenges. We are at the forefront of delivering transformational change to the healthcare industry. Our professionals advise our clients on financial, operational and market performance by assessing all aspects of their operations and providing comprehensive services, including analyzing revenue and financial information, conducting process reviews, identifying key business drivers, and managing risk and compliance issues. HIG also provides services such as revenue cycle management, mergers and acquisitions, compliance and regulatory, information technology and interim management.

You will have the opportunity to work with clients in a variety of sectors including health systems and providers, physician groups, ancillary providers, medical schools, vision, laboratory, dental and behavior health; managed care and health plans, government plans and programs, healthcare investors and lenders, medical devices, healthcare suppliers and infrastructure, life sciences, pharma, and biotech.

What will you be doing?

As a Director you will be leading a team and acting as the main conduit between Healthcare clients and our team on a range of complex assignments. You will manage projects by overseeing interview activities, gathering of relevant data, developing goals and deadlines, reviewing work product of junior staff and communicating with clients directly. Depending on the client project the responsibilities of a Director may typically include:

  • Effectively managing client project plans and teams including meeting deadlines and managing on time deliverables
  • Knowledge of engagement economics and overall product delivery, budgeting, and timely billing & collections including managing the implementation risk and profitability for smaller scale projects
  • Communicating and engaging with clients to foster compatible relationships and provide high quality updates both written and verbal
  • Providing guidance to manage a client through crisis and/or quick solutions and time frames
  • Managing performance of project teams, including assigning and delegating project responsibilities and providing on-the-job coaching and constructive feedback
  • Building, reviewing and presenting appropriate financial models such as 13-week cash-flow forecast, pro-forma analysis and three statement financial models to clients
  • Improving client tracking tools and developing KPIs and metrics to identify and quantify quality and operational performance improvement opportunities
  • Swiftly identifying and resolving root causes of client issues while understanding the importance of urgency and accuracy of redesigning processes and developing solutions to achieve client goals
  • Engaging in c-suite and board level conversations regarding the challenges facing clients and strategic initiatives for solving them
  • Utilizing your experience and expertise to effectively function in interim roles (e.g., CEO, CFO, COO, other)
  • Developing transition and hand off plans to ensure that improvements are sustainable
  • Acting as integral member of sales team developing significant portions of proposal and pitch documents
  • Building relationships with clients and seeking opportunities to expand the scope of business while generating leads
  • Managing and mentoring junior staff including training and development

We are seeking someone to join our team with an entrepreneurial and collaborative mindset who will manage ambiguity and thrive in a fast-paced environment. As a Director you will have the opportunity to develop a team environment where you and your team members embrace a commitment to quality work and continuous improvement. You will use your judgment to assign and delegate project responsibilities while balancing the need for efficiency and providing on the job training opportunities to further develop staff skillsets.  

Who will you be working with?

We are not your typical consulting firm. We are a group of entrepreneurial, action oriented and results oriented professionals who take a hands-on approach to solving our clients’ problems and helping them reach their full potential. We are nimble, resourceful, and proactive but will adapt quickly when changes are needed. Together, we are known for developing implementation plans that drive real results.

You will be part of a team that is passionate about and known for delivering transformational change to the healthcare continuum through our consulting, advisory and interim management services in financial and operational performance improvement, strategy, merger & acquisition, and turnaround.

How will you grow and be supported?

As a Director within the Healthcare Group, you will have the opportunity to take your career to the next level by gaining invaluable industry experience while enhancing and expanding your skillsets. As a leader within our team, you will collaborate with many experienced professionals and will provide developmental feedback and growth opportunities.

We work with each of our employees to develop a customized career development plan to ensure you are matched with professional development opportunities that meet your unique needs and accelerate your development. We offer a variety of live and virtual training programs, access to best-in-class on-demand training, ongoing on-the-job coaching, a transitional coach to help you acclimate to the practice, and partnership with a mentor who will guide you through your career.

Our Healthcare team prides itself on sustaining a culture that reflects our core values. We value integrity, quality and objectivity in our work. We like what we do and with whom we do it. We embrace diversity, foster inclusiveness and reward merit. We encourage and support our employees and communities through ongoing investments from leadership, social and networking events, peer-to-peer networks, Employee Resource Groups, volunteer opportunities and pro-bono work. We are committed to promoting an inclusive environment in which all can develop, grow and be supported.

Alvarez & Marsal offers competitive benefits and opportunities to support your personal and professional development. Click to learn about our commitment to your well-being. A&M recognizes that our people drive our growth, and you will be provided with the best available training and development resources through formalized training and on the job training. Learn more about why A&M is a great place to work.

What are we looking for?

  • High energy individuals and leaders with a passion for healthcare and solving complex issues
  • A minimum of Eight (8) years of prior work experience in healthcare, consulting or healthcare industry such as healthcare banking, accounting, audit, private equity, managed care, health plans or healthcare operations with a healthcare focus
  • BA/BS degree and/or MBA/MS in Accounting, Finance, or other related healthcare fields such as MHA or MPH
  • Professional certifications such Certified Public Accountant (CPA), Chartered Financial Analyst (CFA), or demonstrated progress toward such certifications preferred
  • Advanced level of Excel proficiency and experience in financial modeling and analysis with the ability to build 13-week cash flow forecast and three statement model from scratch
  • Advanced Microsoft PowerPoint and Word skills a must; experience with Tableau, SQL, SPSS, Power BI, Action O-I benchmarking, MGMA survey data a plus
  • Ability to identify key operational performance drivers, cash flow forecasting, and flexibility to support clients with a broad array of issues
  • Experience with managing client engagements, deliverables and workstreams while mentoring junior staff
  • Excellent verbal and written skills, with the ability to communicate with and present information to all levels of client personnel
  • Working knowledge of healthcare industry, including a fundamental understanding of healthcare finance, operations, valuation and various laws and regulations
  • Willingness and ability to travel as required

Compensation Statement:

The annual base salary range is $160 – $180k commensurate with experience. In addition, A&M offers a discretionary bonus program which is based on a number of factors, including individual and firm performance.  Please ask your recruiter for details


Diversity & Inclusion

A&M’s entrepreneurial culture celebrates independent thinkers and doers who can positively impact our clients and shape our industry. The collaborative environment and engaging work—guided by A&M’s core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity—are the main reasons our people love working at A&M. Inclusive Diversity means we embrace diversity, and we foster inclusiveness, encouraging everyone to bring their whole self to work each day. It runs through how we recruit, develop employees, conduct business, support clients, and partner with vendors. It is the A&M way.

Voluntary Inclusion

It is Alvarez & Marsal’s practice to provide and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, sex, sexual orientation, gender identity, family medical history or genetic information, political affiliation, military service, pregnancy, marital status, family status, religion, national origin, age or disability or any other non-merit based factor or any other characteristics in accordance with all applicable laws and regulations.

Unsolicited Resumes from Third-Party Recruiters

Please note that as per A&M policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening and in alignment with our Inclusive Diversity values. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that A&M will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.

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