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Business Analyst (ERP)

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Location: Dublin, Ireland
Date Posted: Nov 27, 2023

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Business Analyst, Advisory Services

Alvarez & Marsal

Flexible / Client site

Alvarez & Marsal (“A&M”) is a global consulting firm with more than $2+ billion in revenues, c. 7,500 staff and over 70 offices worldwide. We offer a broad range of professional services to Private Equity funds, Corporates and Financial Services clients across Europe.

A&M Digital and Technology Services EMEA is a dynamic and growing practice that combines A&M’s established Business Technology team and our rapidly growing Digital business to provide an exceptional range of advisory services to our clients.

Momentum is the latest team from A&M Digital and Technology Services (DTS) and provides cutting-edge IT and digital services to our clients. Momentum will work on client site as the digital & technology delivery arm of A&M to provide tailored solutions to meet the unique needs of our clients. The Momentum team is composed of highly skilled technology professionals ranging from IT project manager to UX expert. Momentum will be an integral part of A&M offering and is expected to be a catalyst for the further growth of DTS. 

We strive to build strong and lasting relationships with our clients by delivering value-driven services and fostering a culture of innovation and excellence that is unparalleled in the industry. This is the perfect place for those looking for a rewarding career in the IT and digital services industry. 

The A&M Momentum team will work alongside the rest of DTS to support Private Equity funds, Corporates and Financial Services clients across Europe to: 

  • Realign the performance of the technology / IT function to support operational improvement programmes within business functions 
  • Carry out effective technology project planning and estimation and to confidently stand behind our estimates during the execution phase 
  • Shape and deliver enterprise-wide systems & strategic programmes to deliver performance improvement initiatives via automation, new technology adoption or process improvements 
  • We also provide design and implementation services for Transformative Digital initiatives within Data Science, Analytics, Digital Workforce and Artificial Intelligence and Digitisation 

Reason for the opportunity 
Against a backdrop of unprecedented growth, an opportunity exists for us to develop our Momentum team in Ireland. The successful appointee will be an experienced Business Analyst at the Principal Consultant and Senior Consultant level. They will play a key part in both client site project delivery and in the expansion of the Momentum team.  

Key daily responsibilities include: 

  • Contribute to client engagements & teams on client sites across Europe
  • Address complex technology issues and manage key client relationships and expectations 
  • Conduct stakeholder workshops using structure methodologies to understand existing processes, associated inputs & outputs to a detailed level (Level 4) 
  • Leverage industry experience and best practice frameworks to challenge business stakeholders to identify optimisation steps 
  • Document process flows and dependencies, while being able to articulate future change expectations  
  • Support documentation of RFP and evaluating vendors  
  • Define reporting requirements and support data teams to define associated data models 
  • Leverage your broad technical knowledge to identify existing systems and propose appropriate changes/updates to the current set of business technologies  
  • Document test cases and sign-off on first pass delivery acceptance 
  • Support process owners to realise change within their teams 


  • At least 10+ years for Principal consultant (or 6-10 years for Senior Consultant)  
  • Hands-on business process analysis experience in at least two business functions i.e., Finance/Accounting, Supply Chain, Sales & Marketing, Procurement, HR (in order of preference) 
  • Specific knowledge of at least one of the following ERP products; SAP S/4 HANA, MS Dynamics 365, Oracle NetSuite or Infor 
  • Understanding of Master Data Management approaches and ability to diagnose data quality issues 
  • Well-developed stakeholder management skills including workshop facilitation, written communication, and managing client expectations 
  • A successful track record in supporting IT / Technology programmes covering: 
    • Process mapping to Level 4 with clear dependencies 
    • Ability to work at pace and minimise business disruption 
    • Translating business requirements into technical documentation for 3rd party delivery teams 
    • Ability to grasp business issues and assess root cause, while determining the technical impact 
  • Proven ability to work in international teams and create measurable and identifiable improvements in Technology & IT 
  • Strong academic record, or holds a STEM degree 
  • Fluent business level English is essential. Additional European language skills including French, Spanish, Dutch, German or Italian are a plus 
  • Willingness to travel 25-50%, dependent upon client needs, and the right to work in Europe (e.g., on-site requirement workshops) 

Diversity & Inclusion

A&M’s entrepreneurial culture celebrates independent thinkers and doers who can positively impact our clients and shape our industry. The collaborative environment and engaging work—guided by A&M’s core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity—are the main reasons our people love working at A&M. Inclusive Diversity means we embrace diversity, and we foster inclusiveness, encouraging everyone to bring their whole self to work each day. It runs through how we recruit, develop employees, conduct business, support clients, and partner with vendors. It is the A&M way.

Equal Opportunity Employer

It is Alvarez & Marsal’s practice to provide and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, creed, religion, national origin, ancestry, citizenship status, sex or gender, gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, family medical history, genetic information or other protected medical condition, political affiliation, or any other characteristic protected by and in accordance with applicable laws. Employees and Applicants can find A&M policy statements and additional information by region here.

Unsolicited Resumes from Third-Party Recruiters

Please note that as per A&M policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening and in alignment with our Inclusive Diversity values. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that A&M will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.

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