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Innovation Manager

Location: London, United Kingdom
Date Posted: Sep 7, 2023

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The Firm

Alvarez & Marsal (“A&M”) is a leading independent global professional services firm, specialising in providing turnaround management, performance improvement and corporate advisory services. With more than 7,500 professionals based in over 30 countries across North America, Europe, Asia, and Latin America, our firm excels in problem solving and value creation. Drawing on a strong operational heritage and hands-on-approach, our professionals work closely with organisations and stakeholders to help tackle complex business issues and maximise value.

The Team

A&M has an integrated view to data and workflows. Our Business Intelligence Unit (“BIU”) consolidates data from core systems, reduces manual work processes and uses workflow solutions to reduce work steps across our business. This team has been phenomenally successful and demand for their services is growing exponentially. The team’s delivery landscape has now grown from initially EMEA focused to delivering solutions the multiple business units across A&M thus presenting a growing and increasingly complex stakeholder and customer landscape.

The Role and Responsibilities

Reporting to the EMEA COO, we are looking for a dynamic and experienced Innovation Manager to join our team. Crucially, you will manage change effectively, ensure smooth transitions and minimise resistance. Working alongside the BIU leaders, you will consolidate messages and requests coming into the team, ensure messages going out are clear and consistent, tailored to the various audiences and, delivered in a way that drives change, retirement of old working practices and sustainable adoption. You will

  • act as the coordinator and facilitator of the BIU steering committee, ensuring requests are coordinated, priorities are agreed and progress is tracked
  • work on a variety of projects centered around the implementation and integration of new reporting tools and management information reporting systems
  • develop and implement new processes to streamline operations and improve efficiency, and
  • work closely with multiple stakeholders who all have overlapping priorities (Regional Operations, Managing Directors, and Corporate functions such as Resourcing, Finance, and HR.)

The Requirements

The successful candidate will have experience in helping businesses adopt new technologies, change working practices and is comfortable delivering training and messages. You are a strong team player, a very detailed oriented person and somebody who has a passion for making sure everybody is in the know and knows what is expected of them.

Successful applicants will have

  • Bachelor's degree or equivalent experience in Business Administration, Management, or a related field; advanced degree or certification in Change Management would be a plus
  • Experience in change management and program management
  • Strong influencing and stakeholder management skills with the ability to quickly establish, strong relationships with individuals and groups at all levels across the firm
  • An innovative mindset that can think strategically with a willingness to execute tactically
  • Proven ability to adapt, learn quickly, and be resourceful
  • Excellent communication skills and able to draft concise and targeted messages addressed to a variety of audiences (in particular, to non-technical stakeholders)
  • Able to deal with multiple parallel priorities and stakeholder demands; flexible and willing to pivot to keep pace with evolving needs.

Diversity & Inclusion

A&M’s entrepreneurial culture celebrates independent thinkers and doers who can positively impact our clients and shape our industry. The collaborative environment and engaging work—guided by A&M’s core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity—are the main reasons our people love working at A&M. Inclusive Diversity means we embrace diversity, and we foster inclusiveness, encouraging everyone to bring their whole self to work each day. It runs through how we recruit, develop employees, conduct business, support clients, and partner with vendors. It is the A&M way.

Voluntary Inclusion

It is Alvarez & Marsal’s practice to provide and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, sex, sexual orientation, gender identity, family medical history or genetic information, political affiliation, military service, pregnancy, marital status, family status, religion, national origin, age or disability or any other non-merit based factor or any other characteristics in accordance with all applicable laws and regulations.

Unsolicited Resumes from Third-Party Recruiters

Please note that as per A&M policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening and in alignment with our Inclusive Diversity values. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that A&M will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.

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