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Director, Account Management Strategy

Location: New York, NY, United States
Date Posted: Feb 22, 2024

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Description

Alvarez & Marsal Private Equity Performance Improvement

 Director, Account Management Strategy

Alvarez & Marsal is a leading independent global professional services firm, specializing in providing turnaround management, performance improvement and corporate advisory services. With more than 8,500 professionals based in locations across North America, Europe, Asia, and Latin America, our firm excels in problem solving and value creation.

A&M’s Private Equity Performance Improvement (PEPI) practice is interested in someone who is looking for a home – who wants to take on the leadership of an established Relationship Management (RM) function over time from the current Chief Commercial Officer of this practice of 600 + professionals.

Professional Experience:

We seek a financially astute, strategically inclined professional who understands how professional services firms operate, as well as the PE industry, and will work hands on with leadership to execute growth strategies. This is more of a sales operations and strategy role, not a direct sales role, although direct to client sales experience is also a plus.

Above all, we seek a professional who can jump in and be part of a dynamic, client-responsive team. We support a practice that is in high demand, and our role in the commercial function is to execute and prioritize appropriate growth initiatives for the respective service lines.

Responsibilities:

  • Co-lead the key account management program for the practice in coordination with the global firm, including hosting regular account calls for priority clients, tracking/reporting on progress, and execution of actions related to growth goals.
  • Manage account management data site.
  • Communicate with leadership on KPIs, best practices and updates.
  • Co-development of a practice wide on-line proposal site.
  • Co-lead the development and execution of effective go-to-market campaigns for new services.
  • Identification of emerging market trends and their implications to service gaps and opportunities, as well as go-to-market approaches.
  • Work with A&M’s internal marketing team to create and execute campaigns that support the practice.
  • Serve as “growth coach” to MD leaders on their accounts and practices.

Qualifications:

  • 8-10+ years of professional services business development, strategy and marketing experience REQUIRED.
  • Proven track record of managing and supporting a business development function for a professional services practice REQUIRED.
  • Private Equity experience highly desirable.
  • Ability to productively influence up and across the organization. We seek a team player, not a lone wolf.
  • Strong interpersonal skills, with ability to communicate effectively across all levels of the organization, both to share visions/ideas, and to identify and manage conflict, risks, and challenges.
  • Creative problem solving and ideation skills.
  • Proven project management skills.
  • Experience with CRM tools especially Salesforce. Ability to lead an in-process conversion of account data to the Salesforce platform with CFO office assistance.
  • Understanding of basic Excel, Tableau, Power BI, AI and other related platforms.

The salary range is $150,000-$225,000 annually, dependent on several variables including but not limited to education, experience, skills, and geography. In addition, A&M offers a discretionary bonus program which is based on a number of factors, including individual and firm performance.  Please ask your recruiter for details.

Benefits Summary

Regular employees working 30 or more hours per week are also entitled to participate in Alvarez & Marsal Holdings’ fringe benefits consisting of healthcare plans, flexible spending and savings accounts, life, AD&D, and disability coverages at rates determined from time to time as well as a 401(k) retirement plan. Provided the eligibility requirements are met, employees will also receive a discretionary contribution to their 401(k) from Alvarez & Marsal. Click here for more information regarding A&M’s benefits programs.

Alvarez & Marsal recruits on an ongoing basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) that they are qualified for and that are of interest to them. 

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Diversity & Inclusion

A&M’s entrepreneurial culture celebrates independent thinkers and doers who can positively impact our clients and shape our industry. The collaborative environment and engaging work—guided by A&M’s core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity—are the main reasons our people love working at A&M. Inclusive Diversity means we embrace diversity, and we foster inclusiveness, encouraging everyone to bring their whole self to work each day. It runs through how we recruit, develop employees, conduct business, support clients, and partner with vendors. It is the A&M way.

Equal Opportunity Employer

It is Alvarez & Marsal’s practice to provide and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, creed, religion, national origin, ancestry, citizenship status, sex or gender, gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, family medical history, genetic information or other protected medical condition, political affiliation, or any other characteristic protected by and in accordance with applicable laws. Employees and Applicants can find A&M policy statements and additional information by region here.

Unsolicited Resumes from Third-Party Recruiters

Please note that as per A&M policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening and in alignment with our Inclusive Diversity values. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that A&M will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.

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