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Intranet Coordinator

Location: London, United Kingdom
Date Posted: Feb 12, 2024

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Description

A&Ms intranet, Connect, is our virtual library and the portal to our services and resources globally. 

We’re creating a new position in the Intranet Team, reporting to the Intranet Manager EMEA in London, who will support the day-to-day activities and development of our regional site.   

The Intranet Team is part of the wider Operations business unit which is home to a number of small teams including Knowledge Management, Internal Communications, Marketing and the Insight Center.  Close collaboration with Knowledge Management and Internal Communications is expected. 

Our upgraded intranet was launched on SharePoint Online in 2022 with a global and regional emphasis, creating many opportunities to share news, knowledge, guidelines, templates and more.  As we expand our offering to individual countries, we need to grow the intranet team in EMEA to ensure we maintain a high-level of support and standards. 

This is a varied role and the successful candidate will need to work on the intranet as well as various legacy systems.  They will be a champion of A&Ms information services at all times. 


Responsibilities: 

  • Take responsibility for updating the central EMEA pages, such as business overviews and office guides
  • Support country site owners with their homepage news including: proposing content, posting articles and reviewing formatting
  • Ensure intranet content is presented clearly and concisely, actively following up with Site Owners to provide support and guidance on UX and information architecture best practices
  • Set up new sites and pages to the requirements of individual services and business units
  • Help Site Owners structure their content effectively using metadata and filters
  • Create training, guideline and governance documentation 
  • Complete regular site audits and follow up with site owners on how they can optimize their information, for example: deleting out of date documents, updating contacts and reflecting the changing business landscape
  • Own the Business Unit Portal permissions and audience targeting process, ensuring that content is only shared with approved users and audience targeted to optimize user journeys
  • Run analytics reports on site usage and engagement.  Communicate results regularly to the business with action points on ways to improve
  • Troubleshoot technical issues as they arise and manage through to resolution with our System Services team
  • Train site owners in person and via Teams on how to maintain their content on the intranet.


Your general qualities: 

  • Adaptable to the various working styles and processes across the firm 
  • Creative in the delivery of solutions
  • Motivated by constant learning and desire to build something meaningful
  • Ability to deliver high quality results, often in a time-constrained environment
  • Results-oriented mindset
  • Positive and “Let’s Get it Done” attitude; willing to pitch in where needed
  • Intellectually curious and a highly motivated self-starter
  • Strong orientation towards collaboration and working in teams 
  • Confident, independent, and a good communicator
  • Flexible in their approach to problem solving
  • Logical approach to work, detail orientated and an effective troubleshooter

 


What you bring: 

  • English speaker to business professional proficiency, with a second language as an advantage
  • Bachelor’s (2:1 or above)/Master’s (Merit or above) degree in a related field
  • Relevant work experience in a similar role. Marketing and/or communications experiences is desirable
  • Excellent interpersonal and communication skills
  • The ability to organise and prioritise tasks, and to manage concurrent small projects
  • Exceptional written and verbal communication skills 
  • Excellent analytical skills, comfortable working with quantitative data and numerical analysis
  • Good knowledge of SharePoint Online and O365 applications

 

As a new role within the firm, there will be scope to expand responsibilities and generate new ideas to help grow our business.  The role provides a lot of training and course attendance opportunities for professional development. 

 

Why Join Us:  

At Alvarez & Marsal (\A&M\), we take pride in our diverse and inclusive culture, fostering a supportive and collaborative environment where everyone's unique perspectives are valued. Our team consists of talented individuals who work closely together, benefiting from personal coaching and mentorship from our senior leaders.  

 

About Alvarez & Marsal (\A&M\):  

For over four decades, A&M has been setting the standard in delivering exceptional restructuring, turnaround, interim management, and consulting services worldwide. With a global team of over 8,000 professionals, we specialise in providing expert advice to a wide range of investors, corporate clients, law firms, and private equity firms.  

 

Join Our Inclusive Team:  

At Alvarez & Marsal, we are committed to equality of opportunity and encourage applications from all candidates who meet the requirements and qualifications. We believe that diverse perspectives drive innovation and creativity, and we welcome talented individuals from all walks of life to contribute to our success.  

 

 

Diversity & Inclusion

A&M’s entrepreneurial culture celebrates independent thinkers and doers who can positively impact our clients and shape our industry. The collaborative environment and engaging work—guided by A&M’s core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity—are the main reasons our people love working at A&M. Inclusive Diversity means we embrace diversity, and we foster inclusiveness, encouraging everyone to bring their whole self to work each day. It runs through how we recruit, develop employees, conduct business, support clients, and partner with vendors. It is the A&M way.

Equal Opportunity Employer

It is Alvarez & Marsal’s practice to provide and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, creed, religion, national origin, ancestry, citizenship status, sex or gender, gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, family medical history, genetic information or other protected medical condition, political affiliation, or any other characteristic protected by and in accordance with applicable laws. Employees and Applicants can find A&M policy statements and additional information by region here.

Unsolicited Resumes from Third-Party Recruiters

Please note that as per A&M policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening and in alignment with our Inclusive Diversity values. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that A&M will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.

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