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Senior Associate - Digital & Technology Services (DTS), Digital Financial Services

Location: Dubai, United Arab Emirates
Date Posted: May 16, 2024

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Company Overview

Alvarez & Marsal (“A&M”) is a global consulting firm with more than $2+ billion in revenues, c.9000+ staff and over 80 offices world-wide.  Our Middle East practice is well established and one of the fastest growing advisory businesses in the region. Specializing in providing turnaround management, performance improvement and corporate advisory services, A&M draws on a strong operational heritage, hands-on-approach and relentless focus on execution and results.

The Team

The A&M EMEA Digital & Technology Services (DTS) team revolves around six core areas of expertise: Digital Strategy, Customer Experience, Data & Intelligence, Cyber Security, Smart Products & Assets and Cloud. We are full service Digital offering spanning Strategy, Customer Experience, Technology and Data. Our positioning is at the intersection of strategy and execution (not slides and then gone, nor fingers on keyboards coding & testing or detailed customer journey designing), architecting the destination, orchestrating the delivery, and navigating the change & transformation journey.

We help clients ideate, incubate, and industrialise new business models including agile target operating models, customer and product innovations, or intelligent and automated back offices leveraging a mix of capabilities ranging from digital product management, customer experience (CX) service design, data and analytics, and self-service platforms. Working directly with client management, A&M's involvement reassures all stakeholders that the company is taking important steps to address key market opportunities or challenges and maximise the value of its business and technology investments moving forward.

The Role

As a result of our growth, our Middle East Team is expanding. We are looking for a Senior Associate who will sit at the intersection of our Digital and Financial Services Team. The successful candidate will be using their prior professional services experience to become an integral part of our successful ‘hands-on’ team.

A&M’s Digital professionals work on some of the world’s most high-profile cases in a rapidly transforming landscape, striving for game-changing solutions that provide impactful long-term change. Our international team is comprised of seasoned executives from diverse backgrounds, functional experts & highly skilled consultants.

Typical projects will include:

  • Participating in end-to-end strategy or customer digital transformations across business, technology, process and people;
  • Creating value by reinventing the core of our client’s businesses;
  • Developing and implementing forward-looking concepts and support your clients in the context of IT strategy, transformation (building digital banks, assessing FinTech ventures, designing and orchestrating digital transformations, creating innovative financial services products and services, conducting post-merger IT landscape integration);
  • Gathering and analysing information, formulating and testing hypotheses, and developing and communicating recommendations;
  • Building models based on financial and/or operational data and as such have excellent knowledge of Excel (to analyse the data) and PowerPoint (to present the analyses);
  • Becoming part of client teams and operating fully end to end, from problem identification to formulating strategy and delivering the end product; and
  • Transferring capabilities to help our clients use digital technology to transform their businesses.


The ideal candidate needs to possess a passion for digital transformation and have a strong consulting experience.

  • At least 6 years of relevant experience in the Middle East in a financial services or professional services environment (Management Consulting, Banking, Insurance, or Wealth);
  • A high-grade bachelor’s degree (or equivalent/higher) from an accredited top-tier university in business, economics, computer science or a similar discipline;
  • Understanding of IT function specificity and a keen eye for the business processes analysis;
  • Understanding of banking products;
  • Thorough understanding of business opportunities introduced by digitalization;
  • Logical thinking and strong problem-solving skills;
  • High integrity as characterized by the ability to deliver messages even when they are difficult to hear, and
  • Fluent business level English is essential. Additional language skills including Arabic are advantageous.

Why join A&M?

A&M is a fast-paced environment with a highly dynamic culture that emphasizes diversity and inclusion. We empower, coach and mentor our people and endorse meritocracy to develop skilled consultants who will grow with A&M to deliver tangible results and build long-lasting relationships, internally and externally. Our entrepreneurial culture celebrates independent thinkers and doers who positively impact our clients and shape our industry.

The collaborative, supportive environment and engaging work guided by A&M’s core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity—are the main reasons our people love working at A&M. Inclusive Diversity runs through how we recruit, develop employees, conduct business, support clients, and partner with vendors. It is the A&M way.

Diversity & Inclusion

A&M’s entrepreneurial culture celebrates independent thinkers and doers who can positively impact our clients and shape our industry. The collaborative environment and engaging work—guided by A&M’s core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity—are the main reasons our people love working at A&M. Inclusive Diversity means we embrace diversity, and we foster inclusiveness, encouraging everyone to bring their whole self to work each day. It runs through how we recruit, develop employees, conduct business, support clients, and partner with vendors. It is the A&M way.

Equal Opportunity Employer

It is Alvarez & Marsal’s practice to provide and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, creed, religion, national origin, ancestry, citizenship status, sex or gender, gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, family medical history, genetic information or other protected medical condition, political affiliation, or any other characteristic protected by and in accordance with applicable laws. Employees and Applicants can find A&M policy statements and additional information by region here.

Unsolicited Resumes from Third-Party Recruiters

Please note that as per A&M policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening and in alignment with our Inclusive Diversity values. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that A&M will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.

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