Manager, Learning & Development

Description

Manager, Learning & Development

About A&M

Alvarez & Marsal is a leading independent global professional services firm, specializing in providing turnaround management, performance improvement and corporate advisory services. With more than 9,000 professionals based in locations across 6 continents, our firm excels in problem solving and value creation. Drawing on a strong operational heritage and hands-on approach, our professionals work closely with organizations and stakeholders to help tackle complex business issues and maximize value.

Position Overview         

A&M Tax is seeking a Learning & Development Manager to oversee and execute all aspects of L&D programs, both in person and virtual. The ideal candidate has a passion for L&D management and the organizational skills required to manage training events seamlessly. This position reports directly to the Director of Learning & Development.

Responsibilities:

• Oversee and execute the logistical planning and delivery of a national conference, including, but not limited to:
  • Budgeting, processing invoices and budget-to-actual analysis
  • Assisting with venue selection and contracting
  • Working directly with the venue to ensure a smooth execution of the conference, including classroom needs, food and beverage orders, audio visual needs and event orders.
  • Preparation of registration information and site
  • Drafting communications
  • Monitoring course registration
  • Ordering and shipping supplies
  • Coordination of onsite logistics and team
  • Coordination with vendors and instructors
  • Planning non-learning events such as evening events, off-site events, dinners, etc.
  • Manage post-event activities, including gathering feedback, analyzing evaluation metrics and suggesting improvements for future events.
• Manage virtual learning
  • Oversee scheduling of webcasts, communications, credit issuance, posting of recordings, etc.
• Maintenance of Learning Management System (LMS) or other system of record, including, but not limited to:
  • Obtaining and entering course/curriculum information
  • Creating learning objects and curriculums
  • Monitoring course registrations
  • Registering instructors
  • Update/make changes as needed
• Supervise and ensure accuracy and completeness in Continuing Professional Education administration and reporting.
• Own vendor relationships, review and analyze contracts and document process and procedures.
• Assist with reporting and analysis of learning metrics
• Responsible for management of Learning Coordinator including scheduling, managing, coaching and developing and providing feedback.
• The L&D Manager will also work on special projects related to learning strategy and collaborate with other People Team members on projects.

Qualifications

• 5+ years of relevant experience (experience in professional services industry preferred).
• A bachelor’s degree (B.A. or B.S.) from four-year college or university.
• Experience with event planning and coordination.
• Experience in large, matrixed and global organizations preferred.
• Proficient in Microsoft Office Suite with expertise in PowerPoint, Excel and SharePoint, as well as the ability to adapt to new software programs.
• Knowledge of administration of Learning Management Systems. Experience with Docebo a plus.
• Strong skills in:
  • Project management
  • Organization and time management
  • Written and verbal communication
  • Taking initiative and contribution of new ideas
  • Relationship building
  • Cross-team collaboration
  • Effectively interacting with all levels of Firm management and staff
  • Problem solving
  • Adapting to changing priorities
• Willingness to travel as needed

The salary range is $95,000 - $110,000 annually, dependent on several variables including but not limited to education, experience, skills, and geography. In addition, A&M offers a discretionary bonus program which is based on a number of factors, including individual and firm performance.  Please ask your recruiter for details.

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Diversity & Inclusion

A&M’s entrepreneurial culture celebrates independent thinkers and doers who can positively impact our clients and shape our industry. The collaborative environment and engaging work—guided by A&M’s core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity—are the main reasons our people love working at A&M. Inclusive Diversity means we embrace diversity, and we foster inclusiveness, encouraging everyone to bring their whole self to work each day. It runs through how we recruit, develop employees, conduct business, support clients, and partner with vendors. It is the A&M way.

Equal Opportunity Employer

It is Alvarez & Marsal’s practice to provide and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, creed, religion, national origin, ancestry, citizenship status, sex or gender, gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, family medical history, genetic information or other protected medical condition, political affiliation, or any other characteristic protected by and in accordance with applicable laws. Employees and Applicants can find A&M policy statements and additional information by region here.

Unsolicited Resumes from Third-Party Recruiters

Please note that as per A&M policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening and in alignment with our Inclusive Diversity values. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that A&M will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.