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Knowledge Management Senior Analyst

Location: London, United Kingdom
Date Posted: May 13, 2024

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Description

Description

Alvarez & Marsal, a premier professional services firm with almost 9,000 professionals globally, is seeking an enthusiastic, self-motivated Knowledge Management Senior Analyst to join our Knowledge Management Business Partner (KMBP) team. The role is part of a developing KM capability, and the successful candidate will play a vital role in contributing to the development of our team and offerings. The successful candidate will support existing and future efforts designed to facilitate knowledge sharing within the firm.

Principal responsibilities

Partner with A&M business units on KM initiatives

  • Support the design and development of KM future-state processes and tools that align with business-unit objectives.
  • Lead projects to implement KM processes and adapt them to different stakeholder groups.
  • Engage with internal stakeholders to understand requirements and identify opportunities to extend KM service offerings to new areas of the business.
  • Foster relationships and serve as a liaison between A&M’s business units and the central knowledge management team.

Collaborate with other KM team members

  • Support KM team members on initiatives both within and beyond immediate region.
  • Share knowledge of processes, approaches, methods, tools/platforms etc. with team colleagues so the team can leverage its collective experience across the globe.
  • Provide insight into business needs, initiatives, and end-user experience to help ensure global KM service offerings remain relevant and aligned to overall strategy.

Grow KM knowledge and expertise

  • Identify internal and external KM trends and best practices; communicate and promote these to business-unit KM contacts.
  • Help develop and evolve KM standards and best practices that can be applied across the firm.
  • Champion knowledge sharing and encourage the adoption of KM best practices throughout the region and firm.

General

  • Demonstrate a willingness to assist with tasks outside immediate key role requirements for the benefit of overall organizational success.

Qualifications

  • Bachelor’s degree and some prior experience of professional knowledge or content management experience preferred.
  • Sustained interest in the KM discipline, as demonstrated through education (degree/coursework in KM, library science, or related fields) or on-the-job learning.
  • Microsoft 365 and SharePoint experience preferred.

Desired Skills and Attributes

  • Experience working in KM at a professional services or consultancy firm.
  • Experience with KM and content management approaches (e.g., communities, document libraries, taxonomy and metadata, curation, content analytics)
  • Consultative approach when partnering with the business.
  • Exceptionally close attention to detail.
  • Proactive mindset. Be able to self-motivate and work alone and unsupervised.
  • Demonstrate a high level of ‘grit’ in their perseverance of effort and resilience to challenge, in order to accomplish long-term goals and further develop KM capabilities.
  • Strong interpersonal and communication skills with ability to effectively interact with and influence multiple stakeholder groups and senior management.
  • Works well under pressure; flexible work style.
  • Excellent communication skills and receptive listening skills, with ability to present complex ideas and solutions for technical and non-technical audiences.
  • Professional working proficiency in French, German, Spanish, or Arabic would be useful but is not necessary

Diversity & Inclusion

A&M’s entrepreneurial culture celebrates independent thinkers and doers who can positively impact our clients and shape our industry. The collaborative environment and engaging work—guided by A&M’s core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity—are the main reasons our people love working at A&M. Inclusive Diversity means we embrace diversity, and we foster inclusiveness, encouraging everyone to bring their whole self to work each day. It runs through how we recruit, develop employees, conduct business, support clients, and partner with vendors. It is the A&M way.

Equal Opportunity Employer

It is Alvarez & Marsal’s practice to provide and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, creed, religion, national origin, ancestry, citizenship status, sex or gender, gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, family medical history, genetic information or other protected medical condition, political affiliation, or any other characteristic protected by and in accordance with applicable laws. Employees and Applicants can find A&M policy statements and additional information by region here.

Unsolicited Resumes from Third-Party Recruiters

Please note that as per A&M policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening and in alignment with our Inclusive Diversity values. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that A&M will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.

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