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O365 Engineer

Location: Houston, TX, United States
Date Posted: May 7, 2024

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O365 Engineer:

Location: Houston or Tampa

Who are we: Companies, investors and government entities around the world turn to Alvarez & Marsal (A&M) for leadership, action and results.  A&M’s leadership is about a bias towards action and the willingness to tell clients what we think is needed. Our restructuring heritage sharpens our ability to act decisively.  Clients select us for our deep expertise and ability to create and deliver practical, rather than theoretical, solutions to their unique problems in addition to our objectivity.   

Privately held since its founding in 1983, A&M is a leading global professional services firm that provides advisory, business performance improvement and turnaround management services. When conventional approaches are not enough to create transformation and drive change, clients seek our deep expertise and ability to deliver practical solutions to their unique problems.  

With over 9500 professionals across four continents, we deliver tangible results for corporates, boards, private equity firms, law firms and government agencies facing complex challenges. Our senior leaders and their teams help companies act decisively, catapult growth and accelerate results. We are experienced operators, world-class consultants, former regulators and industry authorities with a shared commitment to telling clients what’s really needed for turning change into a strategic business asset, managing risk and unlocking value at every stage of growth.  

We are seeking a O365 Cloud Engineer who will work closely with other infrastructure teams, profit centers, service desks and level 2 and 3 Microsoft 365 support staff. We are looking for an individual that will come in and serve as a subject matter expert contributing to a wide variety of projects in support of the enterprise workplace and collaborations roadmap. This role will provide technical guidance in planning and implementing new solutions while ensuring existing platforms remain stable. It will be working in collaboration with senior leadership and reports to the IT Systems Engineering Lead. 

Primary Responsibilities:

  • Administer and engineer aspects of Microsoft Office 365 products and Entra (Azure AD) including Exchange, SharePoint, OneDrive, Power Platform, Conditional Access, MFA, Enterprise applications, and related technologies.
  • Analyze technical needs, document requirements, design and implement technical solutions for Microsoft 365.
  • Serve as a Subject Matter Expert (SME) for administering and troubleshooting Exchange Online.
  • Provide troubleshooting steps and operational documentation to Level 1/2 support team.
  • Integrate solutions into existing infrastructure, consult on development projects, deploy solutions that meet business and technical requirements.
  • Ability to write and execute PowerShell scripts and commands.
  • Review current technologies, tools, and services and make recommendations for their use based on security/compliance, financial, and operational criteria.
  • Understanding of Microsoft licensing SKUs/models and deployment best practices.
  • Assist cyber security investigations and contribute to providing audit proof of operations.
  • Evaluate, test, and install critical updates on a regular basis.
  • Detect and troubleshoot to solve technical problems.
  • Document monthly metrics for cloud operations.

Required Qualifications:

  • 5 + years’ experience in system and 3+ years’ cloud engineering is considered a subject matter expert in messaging/office 365 and Teams.
  • Strong ITIL process and process-improvement orientation.
  • Accountable for successful completion of multiple, individual projects simultaneously. 
  • Communicate effectively by contributing significantly to the development and delivery of a variety of written and visual documents for diverse audiences. 
  • Manage change and demonstrate adaptability by embracing change and adjusting priorities or processes and approach as needs dictate. 
  • Work independently as a team representative in the allocated region as well as show excellent teamwork skills.  
  • Excellent problem solving and troubleshooting skills.
  • Available for occasional travel (less than 20%).

Preferred Qualifications:

  • Bachelor's or Master's degree in information systems, computer science, business administration or related field
  • Microsoft Certification(s)

What we offer:

  • Annual Bonus
  • Flexible Time Off (PTO)
  • Excellent Benefits package: health, dental, vision, 401(k), etc.
  • Mental Health Resources

The salary range is $85,000 - $135,000 annually, dependent on several variables including but not limited to education, experience, skills, and geography. In addition, A&M offers a discretionary bonus program which is based on a number of factors, including individual and firm performance.  Please ask your recruiter for details. 


Diversity & Inclusion

A&M’s entrepreneurial culture celebrates independent thinkers and doers who can positively impact our clients and shape our industry. The collaborative environment and engaging work—guided by A&M’s core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity—are the main reasons our people love working at A&M. Inclusive Diversity means we embrace diversity, and we foster inclusiveness, encouraging everyone to bring their whole self to work each day. It runs through how we recruit, develop employees, conduct business, support clients, and partner with vendors. It is the A&M way.

Equal Opportunity Employer

It is Alvarez & Marsal’s practice to provide and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, creed, religion, national origin, ancestry, citizenship status, sex or gender, gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, family medical history, genetic information or other protected medical condition, political affiliation, or any other characteristic protected by and in accordance with applicable laws. Employees and Applicants can find A&M policy statements and additional information by region here.

Unsolicited Resumes from Third-Party Recruiters

Please note that as per A&M policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening and in alignment with our Inclusive Diversity values. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that A&M will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.

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