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PEPI MAS - Operations Coordinator

Location: Houston, TX, United States
Date Posted: May 14, 2024

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Private Equity Performance Improvement, Operations Coordinator

Alvarez & Marsal is a leading independent global professional services firm, specializing in providing turnaround management, performance improvement and corporate advisory services, is seeking to expand its Private Equity Performance Improvement (PEPI) team. With more than 8,500 professionals based in 40 locations across North America, Europe, Asia, and Latin America, our firm excels in problem solving and value creation.  Drawing on a strong operational heritage and hands-on-approach, our professionals work closely with organizations and stakeholders to help tackle complex business issues and maximize value.

A&M’s Private Equity Performance Improvement Services (PEPI) practice, with offices throughout the US, focuses on serving upper middle market and large cap private equity firms who have engaged A&M to help improve operating results at their portfolio companies.  The companies we serve are upper middle market in the $50 million to over $1 billion plus range. 

Private Equity Focused Professionals

We bring a structured and disciplined approach to create and capture value. We provide private equity buyers with a broad continuum of knowledge and tools for mergers, acquisitions, carve-outs, joint ventures and alliances.

The Operations Coordinator is an internal role within PEPI’s Merger & Acquisition Services - Software Technology Services (MAS-STS) practice, reporting directly to the Operations Director.   Location is flexible.  PEPI is a growing business targeting high growth in the next two to five years. The leadership team is focused on providing development opportunities, training, and exposure to international business assignments. As a member of the PEPI team, you will be working alongside many experienced professionals who will provide you with developmental feedback and growth opportunities. We also offer competitive benefits and opportunities to support your personal and professional development. Click to learn about our commitment to your well-being.

Our PEPI services include:

Pre-Acquisition Operations

Transformation Services


Interim Management

Supply Chain

CFO Services


The Operations Coordinator will be responsible to manage, support, and coordinate with the PEPI MAS-STS  team on the following items:

Resource Management—Recruiting, Onboarding and Staffing

Assists with the overall onboarding process of new hires by:

  • Adding all new hires to associated distribution lists (by sub-SL), Teams sites, and internal trackers (staffing / time off, performance manager, etc.)
  • Coordinate with new hires for introductions to practice.

Assists with the overall staffing process of all staff by:

  • Maintaining , reviewing, and reporting on schedule details in staffing tool.

Performance Management/Year-End Activities

Assists with the overall execution of the Service Line’s Performance Management Process throughout the year and at the mid-year and year-end deadlines by:

  • Providing Performance Management admin support to users.
  • Support PEPI Performance Management System testing as needed.
  • Maintaining compliance records for aging reviews throughout the year and sending reminders.
  • Sending mid-year and year-end follow up reminders for completion of reviews and any PM prep needed for staff reviews.
  • Assist with scheduling all mid-year and year-end Service Line staff review and consensus discussions.
  • Assist with any associated follow-ups from mid-year and year-end Service Line staff reviews.
  • Support service line Performance Manager/Mentor programs as needed.

Assist with the execution of the Service Line year-end compensation process by:

  • Creating schedule for staff compensation discussions and sending compensation call details coordinating with Finance on access to compensation sheets.

PEPI Training/SL Event Planning

  • Assists with the overall PEPI Training process by:
    • Adding all participant tracking in staffing trackers.
    • Provide ongoing reminders of participants in upcoming trainings to leadership and participants for any pre-work.
  • Support all Service Line specific events with PEPI Events Manager and Operations Manager / Director by:
    • Supporting content creation with reminders and consolidation of any materials.
    • Supporting all on-site activities.
    • Provide staff with any logistics support / miscellaneous questions around events.

Employee Engagement/Communication

Support Operations Manager / Director with all Service Line meeting cadences throughout the year by:

  • Scheduling all Service Line monthly leadership meetings, all hands meetings, etc.
  • Scheduling all Service Line specific training.
  • Coordinating and sending all follow-ups and materials from meetings.

Coordinate with Operations Manager / Director on any communication for the following:

  • Service Line specific updates, committees, etc.
  • Broader PEPI initiatives.

Support Service Line practice committees as needed.


  • 3-5 years of professional services experience, understanding project-based work.
  • Bachelor’s degree.
  • Proficient in Microsoft Excel and PowerPoint.
  • Strong attention to details with ability to manage competing priorities and multitask.
  • Ability to work as part of a team and be resourceful and adaptable.
  • Organizational fit with A&M’s culture and values.
  • Ability to communicate with senior leaders, both written and verbally.

Travel Requirements:

Up to 10% travel on annual basis

The salary range is $75,000--$100,000 annually, dependent on several variables including but not limited to education, experience, skills, and geography. In addition, A&M offers a discretionary bonus program which is based on a number of factors, including individual and firm performance.  Please ask your recruiter for details.


Diversity & Inclusion

A&M’s entrepreneurial culture celebrates independent thinkers and doers who can positively impact our clients and shape our industry. The collaborative environment and engaging work—guided by A&M’s core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity—are the main reasons our people love working at A&M. Inclusive Diversity means we embrace diversity, and we foster inclusiveness, encouraging everyone to bring their whole self to work each day. It runs through how we recruit, develop employees, conduct business, support clients, and partner with vendors. It is the A&M way.

Equal Opportunity Employer

It is Alvarez & Marsal’s practice to provide and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, creed, religion, national origin, ancestry, citizenship status, sex or gender, gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, family medical history, genetic information or other protected medical condition, political affiliation, or any other characteristic protected by and in accordance with applicable laws. Employees and Applicants can find A&M policy statements and additional information by region here.

Unsolicited Resumes from Third-Party Recruiters

Please note that as per A&M policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening and in alignment with our Inclusive Diversity values. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that A&M will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.

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