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Operations Director

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Location: Tampa, FL, United States
Date Posted: Jul 22, 2024

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About A&M

Alvarez & Marsal is a leading independent global professional services firm, specializing in providing turnaround management, performance improvement and corporate advisory services.  With over 9,000 professionals based in 70+ locations across North America, Europe, Asia, and Latin America, our firm excels in problem solving and value creation.  Drawing on a strong operational heritage and hands-on-approach, our professionals work closely with organizations and stakeholders to help tackle complex business issues and maximize value.

Position Overview

We are seeking a highly motivated and experienced Operations Director to support our executive team in the Global People Organization (GPO). The Operations Director will be responsible for managing the day-to-day operations of the global organization, providing strategic and tactical support to the executive team, and fostering collaboration across the human resources function.

This role requires a strategic thinker with exceptional organizational and leadership skills, capable of managing complex projects and facilitating effective communication channels within the GPO and with key stakeholders across the organization. The successful candidate will have strong project and program management skills and the ability to both craft strategy and dive into execution to drive impact across Global People Organization projects.

Key Responsibilities:

  • Collaborate with the GPO leadership team to develop and execute strategic initiatives and operational plans. Provide insights and recommendations to align the GPO strategies with organizational goals and objectives.
  • Lead and manage key GPO projects and initiatives from conception to implementation.
  • Develop project plans, timelines, and resource allocations, and ensure timely delivery of project milestones.
  • Identify and mitigate risks to project success and drive continuous improvement in project management processes.
  • Serve as a liaison between the GPO and other business units, fostering effective communication and collaboration.
  • Facilitate cross-functional initiatives and partnerships to support organizational goals and enhance employee experience and engagement.
  • Establish mechanisms to track and monitor HR performance metrics and key performance indicators (KPIs).
  • Prepare regular reports and dashboards to communicate HR performance, progress against goals, and areas for improvement to senior leadership and key stakeholders.
  • Support the implementation of organizational change initiatives by providing change management expertise and guidance to HR leaders and employees.
  • Develop change management plans, communication strategies, and training materials to facilitate smooth transitions and minimize resistance to change.
  • Serve as a trusted advisor and sounding board to HR leadership, offering strategic insights and recommendations


  • 10+ years of related professional experience in Human Resources, project management, consulting or other related experience, required
  • Bachelor's degree in Human Resources, Business Administration, or a related field; Master's degree preferred.
  • Experience developing and executing performance development programs, compensation and total rewards strategies
  • Deep analytical skills with ability to translate data and trends into key insights and recommendations, financial acumen and ability to build and manage budgets, models, etc.
  • Ability to handle ad hoc projects as business requirements emerge and evolve
  • Experience in large, matrixed and global organizations preferred
  • Proficient in Microsoft Office Suite with expertise in PowerPoint and Excel
  • Strong written and verbal communication skills

Full-time Positions and Part-time Positions Over 30 hours

Regular employees working 30 or more hours per week are also entitled to participate in Alvarez & Marsal Holdings’ fringe benefits consisting of healthcare plans, flexible spending and savings accounts, life, AD&D, and disability coverages at rates determined from time to time as well as a 401(k) retirement plan. Provided the eligibility requirements are met, employees will also receive a discretionary contribution to their 401(k) from Alvarez & Marsal. Additionally, employees are eligible for paid time off including vacation, personal days, seventy-two (72) hours of sick time (prorated for part time employees), ten federal holidays, one floating holiday, and parental leave. The amount of vacation and personal days available varies based on tenure and role type. Click here for more information regarding A&M’s benefits programs.

The salary range is $160,000 - $180,000 annually, dependent on several variables including but not limited to education, experience, skills, and geography. In addition, A&M offers a discretionary bonus program which is based on a number of factors, including individual and firm performance.  Please ask your recruiter for details.


Diversity & Inclusion

A&M’s entrepreneurial culture celebrates independent thinkers and doers who can positively impact our clients and shape our industry. The collaborative environment and engaging work—guided by A&M’s core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity—are the main reasons our people love working at A&M. Inclusive Diversity means we embrace diversity, and we foster inclusiveness, encouraging everyone to bring their whole self to work each day. It runs through how we recruit, develop employees, conduct business, support clients, and partner with vendors. It is the A&M way.

Equal Opportunity Employer

It is Alvarez & Marsal’s practice to provide and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, creed, religion, national origin, ancestry, citizenship status, sex or gender, gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, family medical history, genetic information or other protected medical condition, political affiliation, or any other characteristic protected by and in accordance with applicable laws. Employees and Applicants can find A&M policy statements and additional information by region here.

Unsolicited Resumes from Third-Party Recruiters

Please note that as per A&M policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening and in alignment with our Inclusive Diversity values. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that A&M will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.

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