Operations Manager, Shared Services

Description

About A&M

Alvarez & Marsal is a leading independent global professional services firm, specializing in providing turnaround management, performance improvement and corporate advisory services.  With over 10,000 professionals based in 70+ locations across North America, Europe, Asia, and Latin America, our firm excels in problem solving and value creation.  Drawing on a strong operational heritage and hands-on-approach, our professionals work closely with organizations and stakeholders to help tackle complex business issues and maximize value.

Position Overview

We are seeking a highly motivated and experienced Operations Manager to support our executive team in Shared Services. The Operations Manager will be responsible for managing the day-to-day operations of the global organization, providing strategic and tactical support to the executive team, and fostering collaboration across Shared Services.

This role requires a strategic thinker with exceptional organizational and leadership skills, capable of managing complex projects and facilitating effective communication channels within Shared Services and with key stakeholders across the organization. The successful candidate will have strong project and program management skills and the ability to both craft strategy and dive into execution to drive impact across Shared Services projects.

Responsibilities

Responsibilities will include but are not limited to:

• Lead or support special projects across programs as assigned by Shared Services leadership team
• Act as a liaison between Shared Services and other departments within the organization on programs and projects
• Monitor and track project performance, developing and implementing mitigation strategies
• Execute change management and communications strategies to ensure strong adoption of processes and practices across the business
• Prepare comprehensive project status reports, presentations, and recommendations to Shared Services leadership and senior management
• Provide administrative and operational support Shared Services leaders, including meeting coordination, and preparation of presentations and reports for executive leadership
• Assist in management of Shared Services budget, analyze plan to actual performance, review headcount and attrition and provide other financial analysis and reporting as needed

Qualifications:

• 5+ years of related professional experience in project management, consulting or other related experience, required
• Bachelor's degree in a related field; Master's degree preferred
• Deep analytical skills with ability to translate data and trends into key insights and recommendations, financial acumen and ability to build and manage budgets, models, etc.
• Ability to handle ad hoc projects as business requirements emerge and evolve
• Experience in large, matrixed and global organizations preferred
• Excellent communication and interpersonal skills
• Ability to work independently and manage multiple projects simultaneously
• Strong analytical and problem-solving skills
• High professional and ethical standards for handling confidential information
• Proficient in Microsoft Office Suite with expertise in PowerPoint and Excel

Full-time Positions and Part-time Positions Over 30 hours

Regular employees working 30 or more hours per week are also entitled to participate in Alvarez & Marsal Holdings’ fringe benefits consisting of healthcare plans, flexible spending and savings accounts, life, AD&D, and disability coverages at rates determined from time to time as well as a 401(k) retirement plan. Provided the eligibility requirements are met, employees will also receive a discretionary contribution to their 401(k) from Alvarez & Marsal. Additionally, employees are eligible for paid time off including vacation, personal days, seventy-two (72) hours of sick time (prorated for part time employees), ten federal holidays, one floating holiday, and parental leave. The amount of vacation and personal days available varies based on tenure and role type. Click here for more information regarding A&M’s benefits programs.

The salary range is $120,000 - $150,000 annually, dependent on several variables including but not limited to education, experience, skills, and geography. In addition, A&M offers a discretionary bonus program which is based on a number of factors, including individual and firm performance.  Please ask your recruiter for details.

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Diversity & Inclusion

A&M’s entrepreneurial culture celebrates independent thinkers and doers who can positively impact our clients and shape our industry. The collaborative environment and engaging work—guided by A&M’s core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity—are the main reasons our people love working at A&M. Inclusive Diversity means we embrace diversity, and we foster inclusiveness, encouraging everyone to bring their whole self to work each day. It runs through how we recruit, develop employees, conduct business, support clients, and partner with vendors. It is the A&M way.

Equal Opportunity Employer

It is Alvarez & Marsal’s practice to provide and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, creed, religion, national origin, ancestry, citizenship status, sex or gender, gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, family medical history, genetic information or other protected medical condition, political affiliation, or any other characteristic protected by and in accordance with applicable laws. Employees and Applicants can find A&M policy statements and additional information by region here.

Unsolicited Resumes from Third-Party Recruiters

Please note that as per A&M policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening and in alignment with our Inclusive Diversity values. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that A&M will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.