Senior Operations Coordinator, Healthcare Group

Description

Senior Operations Coordinator – Healthcare Industry Group (HIG)

Alvarez & Marsal Healthcare Industry Group is seeking a Senior Operations Coordinator to join our team. As our organization continues to grow, we are looking for an experienced professional to support the People & Culture programs within our Operations Team. Based in our New York City office, the Senior Operations Coordinator will be integral in managing key processes such as onboarding, performance management, staff mentorship programs, and reporting.

Reporting directly to the Chief Talent & Experience Officer, this role will work closely with the business, and senior leadership, including our Chief Diversity Officer, Learning & Development Director and the Talent Acquisition team, to ensure the alignment of operational initiatives with the company’s goals. You will leverage data and technology to inform process improvements and help foster a culture of engagement, diversity, and high performance. To succeed in this dynamic environment, you must be detail-oriented, proactive, and adept at collaborating across multiple teams. The Senior Operations Coordinator will play a critical role in supporting employee experiences and contributing to the growth and development of the Healthcare Industry Group.

Key Responsibilities:

• Lead and enhance onboarding and new hire development processes
• Oversee and manage performance management initiatives
• Coordinate and deliver mentorship programming
• Support Annual Compensation process
• Manage Internship Program
• Provide reporting and analytics support including:
  • Monthly staff reports
  • Quarterly reports on hires/turnover and recruitment (in partnership with the TA Senior Manager)
  • DEI metrics (in collaboration with the Chief Diversity Officer)
  • Other ad-hoc reporting is needed
• Project Management of internal engagement committee programming as needed

Experience and Skills Required:

• Exceptional verbal and written communication skills
• Strong attention to detail with the ability to prioritize effectively
• Proven analytical and problem-solving abilities
• Ability to collaborate effectively in both in-person and remote environments
• A consultative approach focused on relationship-building, understanding challenges, and developing tailored solutions

Diversity & Inclusion

A&M’s entrepreneurial culture celebrates independent thinkers and doers who can positively impact our clients and shape our industry. The collaborative environment and engaging work—guided by A&M’s core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity—are the main reasons our people love working at A&M. Inclusive Diversity means we embrace diversity, and we foster inclusiveness. It guides how we recruit, develop employees, conduct business, support clients, and partner with vendors. It is the A&M way.

Voluntary Inclusion

It is Alvarez & Marsal’s policy to provide and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, sex, sexual orientation, gender identity, family medical history or genetic information, political affiliation, military service, pregnancy, marital status, family status, religion, national origin, age or disability or any other non-merit based factor in accordance with all applicable laws and regulations.

Unsolicited Resumes from Third-Party Recruiters

Please note, per A&M policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters were engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that A&M will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.

Compensation Statement

The annual base salary range is $70 - 90k commensurate with experience. In addition, A&M offers a discretionary bonus program which is based on a number of factors, including individual and firm performance.  Please ask your recruiter for details.

Benefit Summary

Regular employees working 30 or more hours per week are also entitled to participate in Alvarez & Marsal Holdings’ fringe benefits consisting of healthcare plans, flexible spending and savings accounts, life, AD&D, and disability coverages at rates determined from time to time as well as a 401(k) retirement plan. Provided the eligibility requirements are met, employees will also receive a discretionary contribution to their 401(k) from Alvarez & Marsal. Click here for more information regarding A&M’s benefits programs.

Diversity & Inclusion

A&M’s entrepreneurial culture celebrates independent thinkers and doers who can positively impact our clients and shape our industry. The collaborative environment and engaging work—guided by A&M’s core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity—are the main reasons our people love working at A&M. Inclusive Diversity means we embrace diversity, and we foster inclusiveness, encouraging everyone to bring their whole self to work each day. It runs through how we recruit, develop employees, conduct business, support clients, and partner with vendors. It is the A&M way.

Equal Opportunity Employer

It is Alvarez & Marsal’s practice to provide and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, creed, religion, national origin, ancestry, citizenship status, sex or gender, gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, family medical history, genetic information or other protected medical condition, political affiliation, or any other characteristic protected by and in accordance with applicable laws. Employees and Applicants can find A&M policy statements and additional information by region here.

Unsolicited Resumes from Third-Party Recruiters

Please note that as per A&M policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening and in alignment with our Inclusive Diversity values. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that A&M will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.