Receptionist / Team Assistant

Description

Overview of the Role

We are looking for a well-organised, energetic Receptionist, who has a passion for client services and is happy to take initiative and think on their feet. This role requires flexibility, ability to multi-task, prioritise and be aware at all times that A&M’s reception is the heart of the office. A professional appearance is required. The successful candidate will embrace a can-do attitude, team spirit and more importantly is happy to get involved into day-to-day life of the office.  

Responsibilities

• Taking ownership and pride in providing a professional Front of House service.
• Answering  calls and ‘at the desk’ queries in a professional and timely way.
• Greeting A&M visitors, show them to their room and providing refreshments.
• Being the first point of contact for the office, representing A&M within the building.
• Setting up rooms for meetings and organising catering where required, re-setting rooms after use. 
• Handling general office tasks, such as filing, printing, binding, scanning, and data entry.
• Ad-hoc clerical duties and projects.
• Management of the support inbox.
• Planning meetings and sending invites accordingly.
• Liaising with the relevant teams to coordinate office activities, such as controlling the office temperature, booking couriers and organising all incoming and outgoing post and escalating any issues to the Office Manager.
• Ordering passes for new hires and managing the visitor passes.
• Ordering the catering for events held in the office.
• Monitoring office supplies and topping up when required.
• Checking and liaising with IT as necessary to remedy technology faults and ensure that the telephones and TV screens in each meeting room are in full working order.

Requirements 

• Administrative experience, preferably in a professional services environment. 
• Excellent communications skills, with the ability to present a friendly and open style.
• High level of professionalism in all interactions. 
• Strong time management, organisation, multitasking and prioritisation skills. 
• An obvious passion for client service.
• Experienced user of Microsoft Office (Word, Excel, PowerPoint, Outlook). 
• Strong interpersonal and relationship-building skills.  
• Enthusiasm and sensitivity to others, you enjoy being part of a close working team.

Diversity & Inclusion

A&M’s entrepreneurial culture celebrates independent thinkers and doers who can positively impact our clients and shape our industry. The collaborative environment and engaging work—guided by A&M’s core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity—are the main reasons our people love working at A&M. Inclusive Diversity means we embrace diversity, and we foster inclusiveness, encouraging everyone to bring their whole self to work each day. It runs through how we recruit, develop employees, conduct business, support clients, and partner with vendors. It is the A&M way.

Equal Opportunity Employer

It is Alvarez & Marsal’s practice to provide and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, creed, religion, national origin, ancestry, citizenship status, sex or gender, gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, family medical history, genetic information or other protected medical condition, political affiliation, or any other characteristic protected by and in accordance with applicable laws. Employees and Applicants can find A&M policy statements and additional information by region here.

Unsolicited Resumes from Third-Party Recruiters

Please note that as per A&M policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening and in alignment with our Inclusive Diversity values. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that A&M will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.