Manager - Business Transformation Services (BTS)

Description

Company Profile:

Alvarez & Marsal is a leading global professional services firm specializing in providing performance improvement, turnaround management and corporate advisory services. With over 9000 professionals based across North America, Europe, Asia, and Latin America, our firm excels in problem solving and value creation.  Drawing on a strong operational heritage and hands-on-approach, our professionals work closely with organizations and stakeholders to help tackle complex business issues and maximize value.

Our India office, offers clients Performance Improvement, Turnaround and Restructuring Advisory, and Transaction Advisory Services to PE firms, Corporates and banks. Additionally, A&M brings industry expertise to India in a range of sectors, including Consumer, Healthcare & Life Sciences, Industrial, technology, transportation & infrastructure, Metals & Mining and Energy.

Team Profile:

• Alvarez & Marsal’s Business Transformation Services (BTS) practice works with a wide variety of clients across business sectors globally, to develop and execute growth and business transformation plans 
• The practice covers varied sectors such as healthcare, financial services, real estate, transportation & logistics, consumer packaged goods & retail, automotive, energy & services, industrial goods, aviation and metals & mining
• The practice is comprised of highly trained and experienced cross-disciplinary advisers with industry, operations, Information Technology and finance backgrounds
• The Digital Technology & Transformation Services Team within BTS works in two specific areas:
  • Mergers and Acquisitions (M&A) transactions (pre-deal tech diligence, day 1-100 planning & execution)
  • Performance Improvement using large scale business/ digital transformation programs to achieve organic growth and/or improve EBITDA
• This team consists of highly trained and experienced tech experts across customer experience and digital strategy, digital technology and solutions, enterprise IT, data analytics, automation, IT infrastructure and cyber security

Job Roles & Responsibilities:

General

• Meticulous attention to detail, a sense of curiosity, and the ability to learn quickly, and a dedication to customer satisfaction
• Collaborate with colleagues, identify and implement opportunities for improved effectiveness, efficiency and risk mitigation

Project Management

• Plan and execute tasks effectively by prioritizing various activities within your workstream
• Ensure the timely delivery of work allocated
• Ensure timely actions on feedback by clients/ Senior Manager / Director/ Managing Director

Delivery Excellence

• Research in-depth and generate reliable data
• Distill insights from analyses by identifying second order implications
• Systematically break down the problem into relevant focus areas
• Develop a quick understanding of clients’ businesses and their drivers
• Discern patterns of complex diligence matters and provide accurate understanding

Client Management

• Adept at building strong working relationships with senior clients, including influence, advice and support to key decision makers
• Set clear and unambiguous expectations for deliverables
• Manage client expectations and make changes accordingly
• Earn client’s trust by displaying superior work ethic with utmost importance on client confidentiality
• Meet client expectations by delivering superior quality work

Communication and Soft skills

• Effective written and verbal communication skills
• Experience of delivering high-quality reports and presentations
• Engage audience by responding effectively & succinctly
• Narrative building capability to distill complex ideas into a compelling story
• Experience leading practice development initiatives and training programmes
• Ability to act as an inspiring leader in a particular sector / industry
• Strong team leadership skills, ability to collaborate with colleagues with diverse skills and backgrounds, coupled with the ability to manage and develop juniors
• Learn and develop technical and personal skills to support achievement of career goals, through a blend of structured learning, coaching and experiences

Basic Qualifications:

• MBA/ PGDM with B. Tech from a reputed institute with a technology background

Experience:
Required:

• 4-8 years of prior experience with an IT technology / consulting organization, professional services / consulting from a management consultancy, IT services firm
• Experience in M&A transactions, specifically in pre-deal (IT Due diligence and red flag reports) and/or post-deal IT integration, carveout / separation across areas such as Applications, Infrastructure, IT TSA Costing & Analysis, IT Operating model, PMO support
• IT project execution experience with an in-depth knowledge of IT project life cycle
• Analytically strong, with the ability to identify opportunities and develop new business with external clients
• Flexibility to travel, as required by business

Preferred:

• Experience of cloud infrastructure strategy and cyber security fundamentals
• Experience of enterprise applications strategy and IT operating model
• Experience of digital strategy and customer experience design & implementation
• Experience working in pre-sales / solution design

Diversity & Inclusion

A&M’s entrepreneurial culture celebrates independent thinkers and doers who can positively impact our clients and shape our industry. The collaborative environment and engaging work—guided by A&M’s core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity—are the main reasons our people love working at A&M. Inclusive Diversity means we embrace diversity, and we foster inclusiveness, encouraging everyone to bring their whole self to work each day. It runs through how we recruit, develop employees, conduct business, support clients, and partner with vendors. It is the A&M way.

Equal Opportunity Employer

It is Alvarez & Marsal’s practice to provide and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, creed, religion, national origin, ancestry, citizenship status, sex or gender, gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, family medical history, genetic information or other protected medical condition, political affiliation, or any other characteristic protected by and in accordance with applicable laws. Employees and Applicants can find A&M policy statements and additional information by region here.

Unsolicited Resumes from Third-Party Recruiters

Please note that as per A&M policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening and in alignment with our Inclusive Diversity values. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that A&M will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.