Office Administrator

Description

About A&M

Alvarez & Marsal (A&M) is a global consulting firm with over 10,000 entrepreneurial, action and results-oriented professionals in over 40 countries. We take a hands-on approach to solving our clients' problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work—guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity—are why our people love working at A&M.

Position Overview

A&M’s Toronto Office is seeking a dynamic Office Administrator to oversee day-to-day office management and support for its North American Commercial Restructuring practice. The ideal candidate will be experienced in handling a wide range of administrative and executive support-related tasks and should be able to work independently with strong attention to detail. This is an in-office position, 5 days a week. 

Responsibilities

• Oversee front desk operations, including greeting clients, sorting mail, sending couriers and managing incoming calls.
• Provide administrative support to Managing Directors and team members, assisting with ad-hoc requests.
• Plan, coordinate, and execute special projects and high-profile client events.
• Manage document retention policies and related on and offsite storage
• Partner with accounting and real estate teams in the US to redirect invoices and other documents.
• Manage office-related needs, ensuring the lunchroom is stocked and supplies are maintained.
• Maintain cleanliness and organization of reception area, boardrooms, and lunchroom.
• Address on-site property maintenance and repair requests in a timely manner.
• With support from the US real estate team, oversee office security, including badge/fob administration, off-boarding access, and monthly audits.
• Manage space reservations and allocations, including booking and chargeback tracking.
• Collaborate with off-site IT team to resolve day-to-day IT/AV issues and coordinate laptop deliveries and returns for new hires and departing employees.
• Assist with the onboarding process for new hires, ensuring smooth transitions.
• Handle confidential tasks, including copying sensitive files, document binding, and providing project or client support as needed.
• Serve as a fire safety warden and an active member of the Joint Health and Safety Committee.
• Provide backup reception support on an alternate floor.
• Coordinate additional logistics such as lunch reservations, catering orders, and other related tasks on a case-by-case basis.

Qualifications

• Minimum 2 years of experience in a similar role; Bachelor’s Degree or College Diploma preferred.
• Proven experience in event planning and coordination, managing logistics and ensuring smooth execution of both internal and client-facing events.
• Exceptional customer service and interpersonal skills, with the ability to support multiple executives and adapt to various working styles.
• Strong relationship management abilities, building trust and networks within the company.
• Excellent communication skills, both oral and written, with the ability to interact effectively with senior leaders and external partners while maintaining confidentiality and attention to detail.
• Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams), Salesforce, Concur, and file-sharing platforms (e.g., Box); strong organizational and calendaring skills.
• Detail-oriented, with the ability to manage administrative tasks and projects independently, consistently meeting deadlines and ensuring accuracy.
• Strong problem-solving skills, with a proactive, self-motivated, and team-oriented approach.
• Professional demeanor with a demonstrated ability to acquire new skills and adapt to new challenges.

A&M is committed to providing an accessible recruitment process that meets our obligations under the Ontario Human Rights Code, the Accessibility for Ontarians with Disabilities Act, 2005 and any other applicable legislation. We strive to maintain a strong and dynamic workforce that fosters respect and inclusivity for applicants of all abilities. Should you have any accessibility need(s) and/or require accommodation during the recruitment process, please notify Human Resources at [email protected] and we would be pleased to assist you.

Inclusive Diversity

A&M’s entrepreneurial culture celebrates independent thinkers and doers who can positively impact our clients and shape our industry. The collaborative environment and engaging work—guided by A&M’s core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity—are the main reasons our people love working at A&M. Inclusive Diversity means we embrace diversity, and we foster inclusiveness, encouraging everyone to bring their whole self to work each day. It runs through how we recruit, develop employees, conduct business, support clients, and partner with vendors. It is the A&M way.

Equal Opportunity Employer

It is Alvarez & Marsal’s practice to provide and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, creed, religion, national origin, ancestry, citizenship status, sex or gender, gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, family medical history, genetic information or other protected medical condition, political affiliation, or any other characteristic protected by and in accordance with applicable laws. Employees and Applicants can find A&M policy statements and additional information by region here.

Unsolicited Resumes from Third-Party Recruiters

Please note that as per A&M policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that A&M will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.