Associate, Knowledge Management Technology - Global Capability Center
Location: Gurugram, India
Date Posted: Jun 25, 2025
Description
Responsibilities-
- Provide day-to-day functional support for Microsoft 365 applications and customized tools, a reporting and analytics tool, and potentially other Knowledge Management related applications.
- Act as a subject matter expert and provide guidance and consultation for Microsoft 365 Applications, a reporting and analytics tool, and potentially other Knowledge Management related applications.
- Partner with Knowledge Management subgroups (KM Business Partners and KM Global Intranet and Digital Engagement) and other teams throughout the firm to plan, document, and support solutions and tools.
- Conduct assessments, consult, gather detailed requirements, and recommend solutions that meet A&M Stakeholders' and technical expectations and needs— plan and implement recommendations into flexible and scalable solutions within our Knowledge Management ecosystem.
- Design, develop, and customize SharePoint Online and Microsoft Teams sites based on business requirements. Must have experience with automation development using PowerApps and Power Automate.
- Assist with implementation and support of firm-wide collaboration tools, including but not limited to Analytics, Microsoft Viva/Amplify, and other Knowledge Management related applications.
- Create, review, and deliver documentation including but not limited to business requirements, timelines, change management, communications, user adoption and training, best practices.
- Participate in developing internal processes and strategies for building Global KM practices, the KMT team, and various partnerships internally.
- Demonstrate a willingness to assist with tasks outside immediate essential role requirements to benefit an organizational success.
Qualification
- 2 – 4 years of experience in:
Microsoft 365 ecosystem, with specificity in Power Apps & Power Automate
Requirements gathering, Solution implementation and Consulting experience in large-scale environments
Proficiency in project coordination, and change management
Working in a corporate environment; experience working at a professional service or consultancy firm is highly preferred.
Proven experience working with professionals of all experience levels up to C-Level.
Inclusive Diversity
A&M’s entrepreneurial culture celebrates independent thinkers and doers who can positively impact our clients and shape our industry. The collaborative environment and engaging work—guided by A&M’s core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity—are the main reasons our people love working at A&M. Inclusive Diversity means we embrace diversity, and we foster inclusiveness, encouraging everyone to bring their whole self to work each day. It runs through how we recruit, develop employees, conduct business, support clients, and partner with vendors. It is the A&M way.
Equal Opportunity Employer
It is Alvarez & Marsal’s practice to provide and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, creed, religion, national origin, ancestry, citizenship status, sex or gender, gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, family medical history, genetic information or other protected medical condition, political affiliation, or any other characteristic protected by and in accordance with applicable laws. Employees and Applicants can find A&M policy statements and additional information by region here.
Unsolicited Resumes from Third-Party Recruiters
Please note that as per A&M policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that A&M will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.